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Deactivate or remove a member

Deactivating shuts a member out for now; removing ends the membership for good. This page is for administrators. What the statuses mean is in People and organisations.

Deactivate and reactivate

A deactivated member is refused on their next request, even if still signed in. The member's roles, groups and attributes are kept. If you reactivate the member later, they work again with the same rights.

Use deactivating when someone must not have access for a while, for example during leave or an investigation.

Remove

Removing is final. The member is refused on their next request, and their roles and attributes in the organisation go. If you invite the same person again later, that is a new membership that starts with nothing.

When removing you decide what happens to what the member made in the AI features for this organisation, such as conversations, files and memory:

  • Keep (the default): the work stays with the organisation.
  • Erase now: OS has this member's work erased.

You cannot remove or deactivate the last administrator of an organisation: an organisation always keeps at least one active administrator. Make another member an administrator first.

What else happens

OS also takes the person out of the organisation in the sign-in service. If this was their last active membership, all their sessions end. Access to AI features the member already held runs out within five minutes.

If someone wants to be erased completely, they do that themselves: see Set your preferences.

Via the API

  • POST /api/v1/organisations/{id}/memberships/{membership_id}/deactivate and /reactivate.
  • DELETE /api/v1/organisations/{id}/memberships/{membership_id}; with erase_work in the body you have the member's work erased at once.